Information to investors

MiFID

The Markets in Financial Instruments Directive (MiFID) is a directive of the European Union on the requirements for markets in financial instruments, which came into effect on 1 November 2007. The main aim of this Directive is to ensure the uniform regulation regime of trade in financial instrument within all EU member states. The Directive’s main principles are higher protection of investors, quality provision of investment services and ensuring of market transparency.

When providing investment services to the clients, Ūkio bankas complies with the following principles laid down in the MiFID:

  • Acts in good faith, justly and professionally with the aim to represent the clients’ interests in the best manner. Following this principle, the Bank ensures client protection when cooperating with professional market participants.
  • Provides extensive and comprehensible information, which is correct, clear and not misleading and therefore, prior to adopting decisions, the clients have better knowledge of financial products and services.
  • Provides investment services considering specific situation related to the client and ensures the compliance of investments with the investor’s needs.

A higher protection of investors is ensured by taking into account a category of investors.

OTC transactions

All OTC transactions concluded during one year are available in the transaction archive.

Branches and Customer Service Units

Email us

  • E-mail
  • Call us
    8 800 10 007
    I-IV 8:00-17:00, V 8:00-16:00.
    We work on Saturday 9:00-13:00
  • For calling from abroad
    +370 37 395 532
  • Upon having lost your card
    8 5 233 1199
    In Eta Bankas around the clock
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